Return & Refunds Policy
IMPORTANT NOTICE:
INTERNATIONAL BEAUTY & BARBER EQUIPMENT STRIVES TO GIVE GOOD AND COMPLETE CUSTOMER SERVICE AND WILL ALWAYS WORK WITH OUR CUSTOMERS TO MAKE THEIR EXPERIENCE WITH US AN A+ EXPERIENCE.
WE WANT YOU BACK!
- All Prices are Subject to Change Without Notice.
- All Sales Are Final.
- No Refunds or Exchanges (Store Credit Only.)
- A Minimum 25% Restocking Fee Will Apply for Any Refused Merchandise. Shipping and Handling Charges Will Also Apply.
- Cancellation of Orders Will Result in a 25% Restocking Fee. Shipping Charges Are Non-Refundable.
- You have 24 hours to completely cancel an order for a credit card or cash refund. After that time you will receive an in store credit minus any fees incurred.
WE DO NOT SHIP OUT OF OUR LOCATION IN FLORIDA. EVERY ITEM ORDERED WILL SHIP DIRECTLY FROM THE MANUFACTURER OF THE ITEM TO YOUR LOCATION.
Because of the large volume of products that we offer, it is nearly impossible to keep up with all of our manufacturers' price changes in real time. International Beauty & Barber Equipment apologizes for this inconvenience.
From time to time an item may not be available or is on backorder at the manufacturers, we try to keep our website and/or staff updated about these items and do apoligize if you have not been told promptly about a backordered item.
Our company policy for refunds or returns is in-store credit only. Absolutely no cash refunds.
Any cancellation of orders will be charged a minimum of 25% restocking fee and all shipping charges are non-refundable. International Beauty & Barber Equipment will issue an in store credit that can be used in our physical store or the online store. This credit is valid for twelve months. Please make sure that what you order is what you want. This should include color, size and/or all other options if not it will default to color or option on the website and International Beauty & Barber Equipment will not be responsible for replacement of item.
If you refuse a delivery and it is returned, you will be charged a minimum of 25% restocking fee and you are responsible for all shipping and handling charges.
If your shipment is undeliverable the trucking companies will charge a storage fee. All shipping charges quoted are for regular delivery only. If you need a lift gate or inside delivery, you must phone, fax or e-mail all special instructions for your order and make those arrangements. International Beauty & Barber Equipment is not responsible for late, lost or damaged items. You must abide by the trucking/delivery companies policies and make your claim within their time limits and regulations. International Beauty & Barber Equipment has no control over their shipping policies or delivery personel. We will do what we can within reason to get your items replaced if a shipping loss or damage occurs, but we will not replace the items until we receive a claim from the shipping company, and payment in full. International Beauty & Barber Equipment does not guarantee or warranty products that we do not manufacture. Most products are shipped directly from the manufacturers' warehouses. International Beauty & Barber Equipment will contact them directly as a courtesy, if there is a problem with your order that is not the fault of the shipping company.
Customer Service: 1-800-824-7007
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